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Terms & Conditions

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Introduction

These Terms & Conditions (“Terms”) govern your use of the services provided by Xentro Solutions. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before using our website or services.

 

Acceptance of Terms

By using Xentro Solutions’ services, you acknowledge and agree to these Terms and Conditions. If you do not agree to these Terms, you must refrain from using our services.

 

Service Description

Xentro Solutions provides a wide range of services including:

  • Branding: Logo design, brand identity development.
  • Web Development: Full-stack web development, WordPress development, and UI/UX design.
  • Digital Marketing: SEO, content writing, social media marketing, and more.
  • Content Creation: Blog writing, resume writing, and LinkedIn optimization.

All services are subject to the terms outlined here.

 

Payment Terms

Our payment structure is as follows:

  • Deposit: A 25% deposit is required upfront for all services, payable via WISE or Upwork.
  • Milestone 1: 50% of the total fee is due after the first draft or completion of the initial project phase.
  • Milestone 2: The remaining 25% is due upon final approval and delivery of the project.

Payments are non-refundable unless stated otherwise in writing.

 

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information necessary for the services.
  • Cooperate with us in a timely manner to ensure project progress.
  • Adhere to the agreed-upon payment schedule.
  • Maintain confidentiality of any proprietary or confidential information shared during the course of the project.

 

Intellectual Property

Upon full payment, you retain ownership of the final deliverables provided by Xentro Solutions. However, Xentro Solutions retains the right to showcase any work created as part of our portfolio unless otherwise agreed upon.

 

Limitation of Liability

Xentro Solutions will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the total amount paid for the specific service under dispute.

 

Termination and Cancellation

Either party may terminate the agreement under the following conditions:

  • By the Client: Written notice must be provided at least 7 days prior to cancellation.
  • By Xentro Solutions: If the client fails to adhere to payment terms, or violates the terms of this agreement.

Cancellation terms may vary depending on the stage of the project.

 

Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter through direct negotiation. If resolution is not reached, the dispute may be resolved through mediation or arbitration.

 

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes will be subject to the exclusive jurisdiction of the courts located in New York.

 

Modifications to Terms

Xentro Solutions reserves the right to modify these Terms at any time. All changes will be communicated via email or website notification.

 

Contact Information

For any questions or concerns regarding these Terms, please contact us: